Privacy Policy for Syncra App

Introduction

Welcome to Syncra App ("we," "our," or "us"). Syncra is a cross-platform clipboard synchronization application that enables you to seamlessly sync clipboard content across all your devices.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

1. Personal Information You Provide

Account Information:

• Email address
• Display name
• User ID (automatically generated)
• Password (encrypted, we never store plain text passwords)

Device Information:

• Device name (customizable by you)
• Device ID (unique identifier for each device)
• Platform type (iOS, Android, Windows, macOS, Linux)
• Device model and operating system version

Clipboard Content:

• Text content
• Images and photos
• URLs and links
• Code snippets
• Timestamps and metadata associated with clipboard items

Subscription and Payment Information:

• Premium subscription status
• Subscription tier and duration
• Purchase receipts (processed through Apple App Store or Google Play Store)
• Note: We do not directly collect or store credit card information; all payment processing is handled by the respective app store

2. Automatically Collected Information

Usage Data and Analytics:

• App interactions and features used
• Sync operations (frequency, success/failure rates)
• Clipboard operations (copy, paste, pin, delete actions)
• Session duration and frequency
• Performance metrics

Technical Information:

• IP address
• Browser type and version (for web version)
• Time zone settings
• Operating system and platform
• Crash reports and error logs

Push Notification Tokens:

• Firebase Cloud Messaging (FCM) tokens to enable cross-device notifications

3. Information from Third-Party Services

When you sign in with Google, we receive:

• Your Google account email address
• Your Google profile name
• Your Google profile picture (if available)

How We Use Your Information

Core Functionality

• Clipboard Synchronization: Store and sync clipboard content across your authenticated devices
• Account Management: Create and manage your user account
• Device Management: Register and identify your devices for targeted syncing
• Authentication: Verify your identity and secure your account

Service Improvement

• Analytics: Understand how users interact with our Service to improve features and user experience
• Error Detection: Identify and fix bugs, crashes, and technical issues
• Performance Optimization: Monitor and improve app performance and reliability

Communication

• Service Updates: Send notifications about important changes to our Service
• Premium Features: Notify you about clipboard syncs on other devices (premium feature)
• Support: Respond to your inquiries and provide customer support

Legal and Security

• Compliance: Comply with legal obligations and respond to lawful requests
• Fraud Prevention: Detect and prevent fraudulent activities and security threats
• Terms Enforcement: Enforce our Terms of Service and other policies

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Third-Party Service Providers

We use trusted third-party services to operate our Service:

Firebase (Google LLC):

• Firebase Authentication: User account management and authentication
• Cloud Firestore: Database storage for clipboard items and user data
• Firebase Storage: Image and file storage
• Firebase Cloud Messaging: Push notifications for cross-device sync alerts
• Firebase Analytics: Usage analytics and app performance monitoring
• Firebase Crashlytics: Crash reporting and error tracking
• Privacy Policy: https://firebase.google.com/support/privacy

Google Sign-In:

• Third-party authentication service
• Privacy Policy: https://policies.google.com/privacy

Google Mobile Ads (AdMob):

• Display advertisements to free-tier users
• Privacy Policy: https://policies.google.com/technologies/ads

Apple App Store / Google Play Store:

• In-app purchase processing for premium subscriptions
• Apple Privacy Policy: https://www.apple.com/legal/privacy/
• Google Play Privacy Policy: https://policies.google.com/privacy

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Protection of users' rights, property, or safety
• Investigation of fraud or security issues

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Storage and Security

Where We Store Your Data

Your data is stored on secure servers provided by Google Firebase, which are located in the United States and other regions globally. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

How We Protect Your Data

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL
• Authentication: Secure authentication protocols (Firebase Authentication)
• Access Controls: Strict access controls limiting who can access user data
• Secure Storage: Data stored in Firebase with security rules ensuring users can only access their own data
• Regular Security Audits: Ongoing monitoring and security assessments

Despite our security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. Specific retention periods:

• Active Accounts: Data retained indefinitely while account is active
• Deleted Accounts: Data permanently deleted within 30 days of account deletion request
• Clipboard History: Free users limited to 5 items, premium users up to 1,000 items
• Analytics Data: Aggregated analytics retained for up to 14 months
• Crash Reports: Retained for up to 90 days

You can delete individual clipboard items at any time, and they will be immediately removed from all your devices.

Your Privacy Rights

All Users

• Access: You can access your clipboard data and account information at any time through the app.
• Modification: You can edit your device names and delete clipboard items through the app.
• Deletion: You can delete your account and all associated data by contacting us at support@nomaddevs.net.
• Opt-Out of Notifications: You can disable push notifications in your device settings.

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of all personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Object: Object to processing of your data for specific purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

Legal Basis for Processing:

• Performance of Contract: Processing necessary to provide the Service you requested
• Legitimate Interest: Improving our Service, preventing fraud, and ensuring security
• Consent: Processing based on your explicit consent (e.g., analytics)

To exercise these rights, contact us at support@nomaddevs.net.

CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected, used, or shared
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information, so opt-out is not applicable
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Categories of Personal Information Collected:

• Identifiers (email, user ID, device ID)
• Commercial information (subscription status, purchase history)
• Internet activity (usage data, analytics)
• Device information (device type, platform, OS version)
• User-generated content (clipboard data)

Business Purpose for Collection: As described in "How We Use Your Information" section above.

To exercise these rights, contact us at support@nomaddevs.net. We will verify your identity before processing your request.

Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@nomaddevs.net, and we will delete such information from our systems.

Third-Party Links

Our Service may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you visit.

Advertising

Free-tier users may see advertisements provided by Google AdMob. AdMob may collect and use data for personalized advertising purposes. You can control personalized ads through your device settings:

• iOS: Settings → Privacy → Advertising → Limit Ad Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

Premium subscribers do not see advertisements in the app.

For more information about how Google uses data, visit: https://policies.google.com/technologies/partner-sites

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer data, including personal information, to the United States and process it there.

For users in the European Economic Area (EEA), we ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (if you have provided one) for material changes
• Display a notice in the app for significant updates

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

Consent

By using our Service, you consent to our Privacy Policy and agree to its terms.